Resolving Conflict CD - Negotiating Skills in easy steps
NZ$13.50
NZ$13.50
per item
Price includes shipping, NZ delivery only.
Conflict in life, even in close relationships is inevitable, and the ability to negotiate is one of the three essential life skills which many of us never had the opportunity to learn. This 50 minute CD includes written notes and looks at the skills necessary to enable conflict to be resolved in a way that produces a win-win outcome that enhances both personal and work place relationships. Four main strategies are discussed with a step by step process on negotiation, together with a glimpse at some of the major saboteurs and barriers to resolving conflict, including the power of disappointment, the role of feelings, the inability to hear and say no, and the influence of our natural ways of processing and reasoning.
Conflict in life, even in close relationships is inevitable, and the ability to negotiate is one of the three essential life skills which many of us never had the opportunity to learn. This 50 minute CD includes written notes and looks at the skills necessary to enable conflict to be resolved in a way that produces a win-win outcome that enhances both personal and work place relationships. Four main strategies are discussed with a step by step process on negotiation, together with a glimpse at some of the major saboteurs and barriers to resolving conflict, including the power of disappointment, the role of feelings, the inability to hear and say no, and the influence of our natural ways of processing and reasoning.
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